Every Guest. Every Stay. Every Day.
MMI Hotel Group believes that we must anticipate each and every guest's needs and exceed their expectations. This belief is the guiding force behind our culture of operations excellence and creates the framework for continued growth and achievement.
MMI Hotel Group uses operational reporting and business analytics not only to provide hotel owners with relevant information in a timely manner, but MMI also believes in empowering its people with technical tools that are continuously refreshed and reviewed for effectiveness.
MMI views excellence as a moving target, continually analyzing key factors that measure performance. Our executive- and property-level teams are passionate about delivering superior guest service, retaining and developing team members, and managing financial performance to support the sustainable profitability of our hotels. It has provided agility as a significant factor in why MMI has weathered the storm of the various economic cycles the industry has been exposed to. Consistently, MMI hotels rank in the Top 20 percent of top-performing brands across the country.
MMI views excellence as a moving target, continually analyzing key factors that measure performance. Our executive- and property-level teams are passionate about delivering superior guest service, retaining and developing team members, and managing financial performance to support the sustainable profitability of our hotels. It has provided agility as a significant factor in why MMI has weathered the storm of the various economic cycles the industry has been exposed to. Consistently, MMI hotels rank in the Top 20 percent of top-performing brands across the country.
“An appreciation for and application of our tools and business analytics empower our team members to be strong leaders and decision makers.” – Dave Jenner, CFO